Career Opportunities
Join our team!
Café Associate
Under the direction of the Guest Services and Rental Coordinator the Cafe Associate welcomes, serves, and directs guests ensuring a positive visitor experience. The Cafe Associate processes cafe orders, purchases and provides backup as needed for the garden gift shop and events. The Café Associate also provides information regarding the grounds, special events, and other information a visitor might need.
- Utilizing a point-of-sale system, completes and processes cash and credit card transactions for cafe purchases, admission, membership, merchandise sales and event registration
- Handles cash and credit card transactions in an accurate and professional manner
- Informs visitors of membership levels and benefits
- Stays current on Yew Dell Botanical Gardens events
- Maintains a clean cafe and seating area
- Reconciles daily money and produces associated reports
- Update daily stock reports
- Provides information to visitors regarding Yew Dell Botanical Gardens facilities, events, and opportunities
- Opens and closes when needed
- Works with and gives guidance to volunteers
- Monitor print materials for restocking needs
- Other duties as assigned
- Excellent communication skills
- Ability to use point of sale system, computer, and credit card machine
- Strong customer service skills
- Ability to perform basic math
- Ability to work in an organized and efficient manner
- Commitment to furthering the goals of Yew Dell Botanical Gardens through creative and energetic support of the institution
- A positive attitude with staff, volunteers, and visitors
- Must be willing to work non-standard hours including weekends
- Prefer food service and retail experience
Event Staff
Under the direction of the Guest Services and Rental Coordinator the Event Staff is responsible for assisting with implementation of scheduled events at Yew Dell Botanical Gardens. Working with the Event and Program Manager the Event Staff will follow up and coordinate with wedding parties, event rentals and Yew Dell programs and events. The Event Staff is part of a team providing an outstanding experience to our guests.
- Act as the primary contact during an event rental and Yew Dell sponsored events through the event set up and break down, coordinating with other staff as needed
- Open and close buildings and gates for event set up and break down
- Oversee event set up, deliveries, vendor management and break down
- Check facilities prior to the event to assure correct set up and cleanliness
- Check facilities during and after the event to assure cleanliness and completion of the storage of event materials
- Adjust set ups in buildings and on the grounds as needed
- Keep grounds and facilities clean and stocked
- Make suggestions to increase customer satisfaction while maintaining Yew Dell’s policies
- Be present during rental set up when needed and at Yew Dell events when appropriate
- Ensure that all event policies are followed
- Recommend improvements and changes to events
- Other duties as assigned
- Associates Degree or equivalent work experience
- Self-motivated
- Ability to lift 50 pounds and the willingness to “roll up sleeves” to get the job done
- Excellent communication skills
- Ability to work in an organized and efficient manner
- Detail oriented with commitment to accuracy
- Excellent computer skills including Microsoft Office products including Word and Excel
- Commitment to furthering the goals of Yew Dell Botanical Gardens through creative and energetic support of the institution
- A positive attitude with staff, volunteers, and visitors
- Must be willing to work non-standard hours
